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Where is my order?
To view the details and status of your order
1. Click on "My Account." Enter username and password to log in.
2. Click on "My Orders" to view the status of your order.
What paper stock do you print on?
Our Business Cards, Postcards, Rackcards, Press Kit, Bookmarks, Tent Cards
and Collector Cards are printed on 14-point glossy card stock with UV coating
(lamination) on the color side(s). We also offer 14- point Premium Uncoated
paper stock for our business cards and our 4 x 6 and 5.5 x 8.5 postcards. All
other products are printed on 100 lb gloss book stock, with overall aqueous
coating on both sides.
What kind of press do you use?
We use Heidelberg sheet-fed press with an aqueous coater.
What kind of inks do you use?
All of our products are printed with four-color inks: (Cyan, Magenta, Yellow, and Black).
Color density less than 15% may not print.
What line screen do you print with?
We print with a 200 line screen (Lines Per Inch).
Can I request spot color?
No. We print using a 4-color process, meaning that all of our products are printed with
Cyan, Magenta, Yellow, and Black inks. We do not use any inks other than CMYK.
Can I write or print on UV coating?
No.
What kinds of varnish (coating) do you use?
Depending on what product you are ordering, it will either have aqueous coating or UV
coating.
Can you score and fold my card?
Yes. In most cases we can score and fold your order. Please contact us for pricing.
Can I place an order for a custom size card if I order online?
Currently we are unable to accept custom size orders through the online ordering
system. Please contact us for a quote.
When preparing press-ready digital files, what size should I build my file to?
Please build your press-ready digital files to bleed size by adding 0 .1" dimension for any
product that is printed on 14- point cardstock (for example: business cards and
postcards) and 0.125" for all other products (for example: brochures and flyers).
What is the required bleed?
Our bleed is 0.1" or 0.125" added to each overall dimension. Files not built correctly may
delay the order, or may add costs.
What if my cards don't bleed?
We require ALL files to be built to the full bleed dimension specified for each trim size.
We automatically trim 0.1" or 0.125" off of each edge, which will result in the desired
trim size.
How do I prepare files for trim?
Simply add 0.1" or 0.125" to each overall dimension of your digital layout. Example: a 5"
x 7" would have a bleed size of 5.1" x 7.1".
Do you have any downloadable templates?
Yes, click on the link to Download Templates.
What is OnLine e-Card Builder?
Online e-card builder is an ordering process offering FREE professional-quality Business
card designs. Just choose your design, layout and typestyle, and enter your message.
You can edit, review, and make design changes all in real time. PERSONALIZE YOUR
BUSINESS CARDS FAST, EASY, NOW!
Do you have any clip-art that I can use for my card?
Yes. Our clip-art gallery contains thousands of images.
Can I use an online e-card builder, but upload my own background image ?
Yes. Just upload your digital image 2.1" x 3.6", 350 dpi resolution (735 pixels x 1260
pixels) and click on Edit Card.
Can I use an Online e-card builder's design background and upload my own logo or
photo?
Yes.
Can I use online e-card builder Gallery Images in my own print materials or website?
We are unable to supply you with high resolution images. Also, all of the backgrounds
we offer online have a copyright and cannot be downloaded or used in any other form
other than through our website. It is illegal.
Can I cancel or change my order?
We will be happy to help you cancel your order prior to approval. However, orders may be
eligible for cancellation upon request via email. Our Customer Service Team will inform
you of any cancellation charges depending on the stage of the order. If job is canceled,
any labor hours (proof, graphics design, etc.) or administrative fees (credit cards fees,
etc.) will be subtracted from your refund. (15%-30% of total transaction) Once the order
has been placed successfully, No Refunds are issued for the Logo, or Graphic design
services.
What if I am not satisfied with my order?
We are committed to customer satisfaction. However, we are not responsible for typing,
color, image, or design errors introduced by customers in the document creation
process.
What is your return policy?
Since each order is unique to each customer it has no re-sale value, therefore All Sales
Are Final. If we verify that we made an error on our end, we will re-print the order. No
Refunds or Credit.
Customer must notify Advantage Marketing within 5 business days of order acceptance
to notify any defects discovered in the ordered product. In order to receive a
replacement the customer must return 100% of the received product within 15 days (at
their own expense) from the time when the delivery was received.
All new charges related to expediting printing (Rush Printing or Shipping) are NON
REFUNDABLE, including those orders that are returned for any reason.
IF your questions were not answered here, please CONTACT US
To view the details and status of your order
1. Click on "My Account." Enter username and password to log in.
2. Click on "My Orders" to view the status of your order.
What paper stock do you print on?
Our Business Cards, Postcards, Rackcards, Press Kit, Bookmarks, Tent Cards
and Collector Cards are printed on 14-point glossy card stock with UV coating
(lamination) on the color side(s). We also offer 14- point Premium Uncoated
paper stock for our business cards and our 4 x 6 and 5.5 x 8.5 postcards. All
other products are printed on 100 lb gloss book stock, with overall aqueous
coating on both sides.
What kind of press do you use?
We use Heidelberg sheet-fed press with an aqueous coater.
What kind of inks do you use?
All of our products are printed with four-color inks: (Cyan, Magenta, Yellow, and Black).
Color density less than 15% may not print.
What line screen do you print with?
We print with a 200 line screen (Lines Per Inch).
Can I request spot color?
No. We print using a 4-color process, meaning that all of our products are printed with
Cyan, Magenta, Yellow, and Black inks. We do not use any inks other than CMYK.
Can I write or print on UV coating?
No.
What kinds of varnish (coating) do you use?
Depending on what product you are ordering, it will either have aqueous coating or UV
coating.
Can you score and fold my card?
Yes. In most cases we can score and fold your order. Please contact us for pricing.
Can I place an order for a custom size card if I order online?
Currently we are unable to accept custom size orders through the online ordering
system. Please contact us for a quote.
When preparing press-ready digital files, what size should I build my file to?
Please build your press-ready digital files to bleed size by adding 0 .1" dimension for any
product that is printed on 14- point cardstock (for example: business cards and
postcards) and 0.125" for all other products (for example: brochures and flyers).
What is the required bleed?
Our bleed is 0.1" or 0.125" added to each overall dimension. Files not built correctly may
delay the order, or may add costs.
What if my cards don't bleed?
We require ALL files to be built to the full bleed dimension specified for each trim size.
We automatically trim 0.1" or 0.125" off of each edge, which will result in the desired
trim size.
How do I prepare files for trim?
Simply add 0.1" or 0.125" to each overall dimension of your digital layout. Example: a 5"
x 7" would have a bleed size of 5.1" x 7.1".
Do you have any downloadable templates?
Yes, click on the link to Download Templates.
What is OnLine e-Card Builder?
Online e-card builder is an ordering process offering FREE professional-quality Business
card designs. Just choose your design, layout and typestyle, and enter your message.
You can edit, review, and make design changes all in real time. PERSONALIZE YOUR
BUSINESS CARDS FAST, EASY, NOW!
Do you have any clip-art that I can use for my card?
Yes. Our clip-art gallery contains thousands of images.
Can I use an online e-card builder, but upload my own background image ?
Yes. Just upload your digital image 2.1" x 3.6", 350 dpi resolution (735 pixels x 1260
pixels) and click on Edit Card.
Can I use an Online e-card builder's design background and upload my own logo or
photo?
Yes.
Can I use online e-card builder Gallery Images in my own print materials or website?
We are unable to supply you with high resolution images. Also, all of the backgrounds
we offer online have a copyright and cannot be downloaded or used in any other form
other than through our website. It is illegal.
Can I cancel or change my order?
We will be happy to help you cancel your order prior to approval. However, orders may be
eligible for cancellation upon request via email. Our Customer Service Team will inform
you of any cancellation charges depending on the stage of the order. If job is canceled,
any labor hours (proof, graphics design, etc.) or administrative fees (credit cards fees,
etc.) will be subtracted from your refund. (15%-30% of total transaction) Once the order
has been placed successfully, No Refunds are issued for the Logo, or Graphic design
services.
What if I am not satisfied with my order?
We are committed to customer satisfaction. However, we are not responsible for typing,
color, image, or design errors introduced by customers in the document creation
process.
What is your return policy?
Since each order is unique to each customer it has no re-sale value, therefore All Sales
Are Final. If we verify that we made an error on our end, we will re-print the order. No
Refunds or Credit.
Customer must notify Advantage Marketing within 5 business days of order acceptance
to notify any defects discovered in the ordered product. In order to receive a
replacement the customer must return 100% of the received product within 15 days (at
their own expense) from the time when the delivery was received.
All new charges related to expediting printing (Rush Printing or Shipping) are NON
REFUNDABLE, including those orders that are returned for any reason.
IF your questions were not answered here, please CONTACT US
| FREQUENTLY ASKED QUESTIONS |
Advantage Marketing Offers!
• Premium quality printing using four color (CMYK) offset printing.
• Komori and Heidelberg sheetfed offset presses.
• Direct to plate 200 Line Screen on every job.
• Thick, 14-point glossy card stock, coated both sides plus UV coating on the color
side(s).
• 100 lb glossy book or cover stock, coated both sides plus over all aqueos coating.
• Option to print a) Full color one side b) Full color both sides c) Full color front / black
back.
• Option to add your logo and/or photo.
• Option to add logo or/and photo from our gallery.
• Personalize your business card fast and easy. No design expertise needed!
• No hidden costs. Fees include bleeds, text, and set-up.
• Premium quality printing using four color (CMYK) offset printing.
• Komori and Heidelberg sheetfed offset presses.
• Direct to plate 200 Line Screen on every job.
• Thick, 14-point glossy card stock, coated both sides plus UV coating on the color
side(s).
• 100 lb glossy book or cover stock, coated both sides plus over all aqueos coating.
• Option to print a) Full color one side b) Full color both sides c) Full color front / black
back.
• Option to add your logo and/or photo.
• Option to add logo or/and photo from our gallery.
• Personalize your business card fast and easy. No design expertise needed!
• No hidden costs. Fees include bleeds, text, and set-up.